Customer Support
Please note that 4 Seasons is trading in Receivership as at 30 August 2023. As such, we are unable to provide any after-sales support for purchases made prior to this date. In addition, the following brands are owned by 4 Seasons head office so no warranty or technical support is available for these: Galaxy Spas, Jayline, Bosca and Fisher Fires, outdoor furniture. Read more about receivership conditions here.
If you have purchased other brands through 4 Season, you can enquire directly to the supplier about warranty, parts and technical support, using the information below.
Galaxy Spas
Broil King
Get Spare Parts Support
Get Warranty Support
Jayline & Fisher
Shop Parts
Installation Manuals
4Seasons Outdoor Furniture
Outdoor Furniture Assembly Manuals
Bosca
Installation - Specs & Manuals
Traeger
Get Parts, Warranty & Technical Support
Traeger WireFire App Status
BBQ Manuals
Register Your Grill
BBQ Tips, Care & Learning
Kamado Joe
Get Warranty Support
Care & Use
Manuals & Brochure
General Enquiries
Weber
Get Parts, Warranty & Technical Support
Register Your Grill
FAQ
Escea
Get Service & Warranty Support FAQ
Find Local Service Agent
Architectural Advisory
Register Your Fireplace
Fireplace Specifications
Woodsman
Shop Parts
General Enquiries
Brochures & Guides
Firenzo
Register Your Fire / Warranty Terms
FAQs
General Enquiries
Kent
Warranty Policy
Parts & Technical Support
FAQs
Brochures
General Enquiries
Pyroclassic
Submit Warranty Claim
Shop Parts & Accessories
Brochures & Manuals
FAQ
Videos
Ambe
General Enquiries
Technical & Warranty Resources - (find on each product page)
Infratech
General Enquiries
FAQs
Installation
Flush Mount Installation